Satisfaction

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Our Process

Whether you need custom made furniture or furniture restoration, we understand that each client has different tastes and needs. To enure customer satisfaction we stick to several fundamentals, from start to finish of the upholstery process.

Process

Understanding
your upholstery needs

In the beginning we take the time to sit down and understand exactly what is required for the job and how you see the envisaged piece.

Upholstery Assessment:

At this stage we make a complete assessment of the job, after which we may advise on what is and is not possible, give suggestions on how to improve the piece.

Fabrics & Styles:

Before the final look and feel is agreed upon, we present the different fabrics and styles available and the final look is agreed upon.

Furniture Creation or
Restoration:

After agreeing on the job requirements, our skilled upholsterers create your desired piece.

Presentation &
Quality Assurance:

Once the piece is finished, we will present it to you with a satisfaction guarantee that you will love your new or restored piece of furniture.